Terms and Conditions
Pre booked tickets only, valid only for stated day and time slot.
All children under 18 years must be accompanied by a full paying adult.
Maximum of 6 people per booking including babies.
All visits need to be pre booked, NO TICKETS AVAILABLE IN STORE.
Entry is on presentation of pre booked ticket only.
Please arrive at the entrance to the Walk no more than 5 minutes before your time slot but make sure you allow time for parking.
If for any reason there is a delay in start times, we will endeavour to admit entry as soon as possible.
Tickets are non refundable once purchased.
We strongly advise you to ensure you are able to attend on the time and date you have chosen before you complete your purchase.
If an issue out of our control occurs and we have to cancel we will contact you within 14 days with details.
Keydell Nurseries will not be liable for any delay which results in the missing of a booked time slot.
Keydell Nurseries will not be liable for lost or stolen tickets.
Keydell Nurseries reserves the right to refuse entry to any booking.
No dogs except guide dogs.
Staff will be taking temperatures of all visitors to the walk and grotto, if a high temperature above 38c shows, admittance will be refused.
Always keep a 2m distance when visiting.
All visitors must wear a face covering except for 11yrs and under,
those unable to put on or wear a face covering because of a physical or mental illness or disability and people for whom wearing or removing a face covering will cause distress. If you are unable to wear a face covering please tell a member of staff.
*Prices have increased due to having to use an online system which charges for bookings, the building involved to accommodate enough space for social distancing and also the products for cleaning down all areas before and after visits.
